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  1. How is an indent requirement identified? Sales Order? Delivery Order? Shipment? Are these indents created once a day or is it a continuous process?

  2. Is Indent in tonnage/vehicle type? What platform do they use to identify the right vehicle type? Transportation Management System/ Master file? Are there any other variables in the indent for this consideration?

  3.  Is indent created on FT Platform or their IT system? Who is responsible for the IT System? How does the on-ground team or plant team know about the indent?

  4. Is indent publishing happens once a day or as per requirements?

  5. Is indent created at truck level or delivery order level? How are multiple shipments merged into one truck? Are there multiple deliveries from one truck to different consignee?

  6. How does a consignor publish indent to transporter? What's the mode of communication? How will the plant/depot identify if the transporter has accepted the indent?

  7. What data/information is provided to Transporter while publishing the indent? For example, destination city, material type, weight, consignee name etc.

  8. What is your SLA for vehicle placement and what is the compliance %? What is your current unfulfilled %? How do you measure these variables? Is there a platform or is it done manually?

  9. What is the impact of unfulfilled indent on business:- Cost and customer servicing

  10. What's the penalty on existing transporters for unfulfilled indents or late placement?

  11. Are there multiple transporters on a single lane? Do you have L1, L2, L3 concepts? Do you have to maintain allocation % for transporters on the same route?

  12. Do you publish indent simultaneously to multiple transporters? Does the transporter deploy vehicles for indent or route?

  13. Is the target rate defined for each route? What happens if the non-contract rate differs from the target rate?How do you decide which bid to accept? Reporting time, transporter, rate etc

  14. Does the bid received require approval? Who approves? Are there multiple levels of approval?

  15. Is the payment made on a per tonne basis or per vehicle basis? Do you specify the vehicle type needed or the tonnage that needs to be shipped? Can the transporter place a different vehicle type than what you requested? (even in bidding the consignor can ask for either vehicles or tonnes right?) 

  16. Will we try bidding for select routes/all routes? Only unfulfilled indents or all indents?

  17. Do we have a multi-pick up or multi-drop scenario?

  18. Would they be able to create vendor code for new transporters everytime or would they go through FT?When would the truck report? Does the deadline shift? Current time-slots to publish, accept, assign and report - What would happen if the deadline shifts?

In-plant

  1. What happens when the driver reaches the plant/depot? Whom does he contact once he arrives? Transporter Babu? Security?

  2. What documents are furnished by the driver?

  3. Is Gate In and Gate Out getting captured in the system? Is there a yard inside or outside the plant where the truck waits? Do they have a yard management system?

  4. What's the unique document at truck level? Are multiple invoices or LR created for a truck? Documents during invoicing?

  5. What documents are created by the transporter? Is Babu responsible for it?

  6. Who creates the LR? or transporter? If its transporter, is the format the same across all transporters? Sample LR Copy? If LR is digitized, does it still need an authentication signature from the transporter? 

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