General Questions      

1. What is the logistics organization structure at the plant and HO?

Indent & Bidding

1. How is an indent requirement identified? Sales Order? Delivery Order? Shipment? Are these indents created once a day or is it a continuous process?

2. Is Indent in tonnage/vehicle type? What platform do they use to identify the right vehicle type? Transportation Management System/ Master file? Are there any other variables in the indent for this consideration?

3.  Is indent created on FT Platform or their IT system? Who is responsible for the IT System? How does the on-ground team or plant team know about the indent?

4. Is indent publishing happens once a day or as per requirements?

5. Is indent created at truck level or delivery order level? How are multiple shipments merged into one truck? Are there multiple deliveries from one truck to different consignee?

6. How does a consignor publish indent to transporter? What's the mode of communication? How will the plant/depot identify if the transporter has accepted the indent?

7. What data/information is provided to Transporter while publishing the indent? For example, destination city, material type, weight, consignee name etc.

8. Are there multiple transporters on a single lane? Do you have L1, L2, L3 concepts? Do you have to maintain allocation % for transporters on the same route?

9. Do you publish indent simultaneously to multiple transporters? Does the transporter deploy vehicles for indent or route?

10. Is the target rate defined for each route? What happens if the non-contract rate differs from the target rate?

11. Do we have a multi-pick up or multi-drop scenario?

12. Would they be able to create vendor code for new transporters everytime or would they go through FT?

In-plant

1. What happens when the driver reaches the plant/depot? Whom does he contact once he arrives? Transporter Babu? Security?

2. What documents are furnished by the driver?

3. Is Gate In and Gate Out getting captured in the system? Is there a yard inside or outside the plant where the truck waits? Do they have a yard management system?

4. What's the unique document at truck level? Are multiple invoices or LR created for a truck? Documents during invoicing?

5. What documents are created by the transporter? Is Babu responsible for it?

6. Who creates the LR? or transporter? If its transporter, is the format the same across all transporters? Sample LR Copy? If LR is digitized, does it still need an authentication signature from the transporter? 

Visibility

1. What information do you take from FT Platform for visibility? How frequently? What's your action upon it? SLA across routes? 

2. ePOD is physical? LR or Invoice? Why do we even need an LR? Does LR change during vehicle breakdown?

3. What are the actions taken if delivery is with issues?

4. Do you have any CRM system or app for order status?

LR

1. Is LR created manually or on the transporter system or consignor system?

2. How long does it take to create LR after an invoice has been generated?

3. Does the LR have SKU wise details? 

4. How different is the LR structure for primary and secondary movement?

5. Can LR have multiple invoices? 

6. How does the consignee identify if the delivery is okay without SKU-wise details? (FMCG)

7. Is the LR returned to the consignor? Primary/Secondary?

8. What is the mechanism through which it is returned?

9. Is there a portal to upload LR/ePOD?

10. What are the must fields that must be present in an LR?

EPOD and AP

1. How much time does the transporter take from delivery to invoice submission? Where is it submitted? Portal or manually to logistics ppl? 

2. Is there a scanning process involved to convert physical pages to a soft copy? How long does this process take?

3.  Approval Process flow and Audit Flow? How long does it take?

4. Is payment done by HO or the plant finance team?

5. For damaged goods, is the bill/invoice on hold or the penalty is debited from later invoices?

6. Payment terms with transporter

7. How much time it takes to approve and do payment to transporters

Questions for Transporter

1. What is the organisation structure for operations?

2. When an indent is received - who is it communicated to? 

3. Are trucks blocked for a single customer or multiple customers?

4. How is a truck booked internally? 

5. How do you decide to place your own vehicle or market vehicle?

6. Who connects with the broker? Is there a batch request or requests flow throughout the day?

7. How does Babu come to know about vehicle status? Is it on mail, call etc?

8. Do you have a route wise set of brokers?

9. Do you connect with truck owners directly?

10. How much time do you take for assuring whether a truck can be placed or not? 

11. Internal System being used by Babu or internal team at HO?

12. Who pays the driver? Transporter Babu? Generally, how much is the payment?  How is the reconciliation done? Who gives money to Babu?

13. After delivery, how is the POD sent to the transporter?

14. How much time to submit the POD and Invoice to the customer?

15. Who ensures that the number of boxes loaded is the same as in LR? Or Weight Loaded?