Integration FAQs

Technical Interfaces

Is there any android app available for freight tiger?

Yes, you can download them from Google Play Store.

What all APIs does Freight Tiger have?

What frequency can the data be pushed to our server?

We have event based webhooks, which will be triggered as and when the respective event occurs. These are event dependent and cannot be configured for certain frequency.

What are the websites that ought to be whitelisted in order for the visibility module to work seamlessly at the customers end?

  1. Google Analytics

  2. New Relic which is at pod level : http://newrelic.com , bam.nr-data.net

  3. Cloudfront : cloudfront.net

  4. Sentry : browser.sentry-cdn.com

  5. Google Maps : googleapis.com

  6. Zoho : Zoho.com

Trip Creation

When should i create trips?/ At which milestone ?

You can identify a milestone in your process - this could be DO creation, Plant GateIn or Invoice Creation. We recommend before Gate In so that all the loading analytics are captured.

Which details should be sent during trip update ?

Any details to be added/modified in the Trip details can be passed in the Trip Update API.

Driver

Why does FT require driver number ?

If the tracking location source is SIM/Driver Phone then we need the driver number for the same.

Why does FT require driver number if the vehicle is being tracked through GPS ?

Driver number is a mandatory information needed for Trip Creation. It can also act as a fallback for location source in case gps isn't working.

We do not capture driver details in Dispatch information in SAP? How can I still create a trip ?

You can create a trip by passing dummy value in the Driver Number field. Use update API to add the driver details later when you have these details. You can also add this information in your SAP.

Business Data Mapping between ERP and FT

How the system will map LR number to PO/ DO.

The FT Trip will consist of all this data on the trip together for your reference. This data will also be available for you to download in the format of .csv reports.

Do you have header and line item level structure ?

Yes

Consignee

I do not have lat longs for my Consignee addresses to send in the add trip payload

You can onboard all the Consignee addresses with us along with the unique consignee id, display name and we will get the lat long for these addresses. Next time when you create a trip you only have to provide the consignee code while creating the trip

Why do you need Consignee details?

If you would like to add this information on the trip, you can choose too optionally. This will also help if you want to share tracking information with your Consignees.

 

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